Technology


I recently attended the TEDxBoston conference. If you’ve never been, I encourage you to go.  This year’s conference was overflowing with both people and ideas.  For me, it’s a vacation from the day-to-day, an opportunity to find new inspiration, and a place to cross-pollinate ideas.  I never go to find more business, but rather to get better at what I do.

One presentation that I found particularly valuable was by Michelle Borkin, who explained her interdisciplinary approach to data visualization.  She brought together professionals from astronomy, who were working on how to get better 3-dimensional  pictures of objects in outer space, with radiologists, who were trying to get better 3-dimensional pictures of organs in the human body.  The results were both beautiful and amazing.

It would be easy to say “Outer space is very different from the human body, so it has no relevance to what I’m doing,” but she took the opposite approach and asked, “What are they doing that is similar to what I’m trying to do, and what can I apply from what they have already learned?” With all of the discussion around data generated on the internet, I kept wondering, during her presentation, what data visualization techniques can be taken from astronomy and radiology and applied to understanding consumers and influence.

I recently had the pleasure of reading a draft of Dave Hitz’ new book (title intentionally withheld, so as not to play the spoiler).  Dave is one of the co-founders of NetApp (nee’ Network Appliance), and he wrote the book, at least in part, to give current NetApp employees a view into the early days of the company.  At recent growth rates, I suspect that substantially more than half of the employees have been with the company fewer than five years and missed not only the startup days, but the turnaround days, post-2001. (more…)


I spent an hour today with an Onaro customer and through the conversation learned a little bit about how different companies handle the separation of duties in IT processing.  I met with the customer to better understand the critical decision criteria that were behind his choice of Onaro, what features were most valued and what alternatives were considered.  Turns out, at the time of his decision several years ago, he didn’t see many alternatives.  Onaro, which was an independent software supplier at the time, was recently acquired by NetApp, a storage systems company.

This customer originally licensed Onaro’s SANscreen offering to ensure that the company’s IT change-control process was being followed in the storage network.  SANscreen maps the entire data path from the host bus adapter (HBA) in the server, through the cables and switches, ultimately to the storage array.  Anytime someone makes a change to the configuration of his fibre channel storage area network (FC-SAN), he gets a notification.  If the change hasn’t been authorized through the change-control process, he investigates.  As we were talking he showed me several alerts, that he had just received on his Blackberry, regarding changes that had not been authorized. (more…)

My recent blog post on Skype and Logitech inspired one of Skype’s bloggers, Villu Arak, to locate this history of picture phones.   If you look through the history, you’ll notice several different jobs that were being proposed for the picture phones: business communication, grandparents staying connected with grandchildren, soldiers calling home.  While AT&T’s initial implementations failed, the jobs still needed to be done.

This post by Villu confirms that fact, as he writes about some of the ways that Skype is being used today:

Distant lovers enjoying dinner — and each other’s company — over a free video call.

Local-government officials replacing meetings with multichats.

Homesick soldiers keeping a line open with their families. (more…)

While I am constantly immersed in some aspect of technology, on a personal level, I’m a bit of a technology laggard.  If something is working, I don’t have a driving need to replace it with the latest technology. I still own one black-and-white television and two of my televisions have rabbit ears, though I won’t keep them past February 17, 2009, when a  digital converter will be necessary to allow them to continue to work.

However, having just returned from the U.K., where I spent $0.99 per minute to make calls back to the U.S. on my AT&T Blackberry (that’s with the International Calling Plan discount), I decided I need to join the more-technically-current crowd.  Turns out that for many situations, a Logitech camera and microphone together with a Skype account provided the perfect remedy to the pain of expensive international calls.

I was in New York in 1964, to see the 1964 New York World’s Fair.  I don’t think that Skype and Logitech are what AT&T had in mind, when they showed their Picturephone at the Fair.  It’s rather impressive what 44 years of additional innovation can bring.

Logitech Camera 

(more…)

I’m a couple of hundred pages into The Black Swan, by Nassim Nicholas Taleb.  In Taleb’s world view, The Black Swan can be the highly-improbable good event or the highly-improbable bad event, either of which has the ability to change the course of history.  He makes a good case for his statement that highly-improbable events have more impact on the world’s future than probable events.  I’m sorry, if that seems irrational.  But my recommendation is that you slug through the first 200 pages, as I did, and see if you reach a similar understanding.  (more…)

I’m a regular reader of Kent’s Imperative.  I don’t know how many of you read the blog, but I found this perspective  on Prediction Markets interesting. The notion of Predictions Markets has been getting a lot of attention lately.  And I wonder how many of today’s startups might be considering Prediction Markets as a way to determine which way the wind is going to blow.

About two years ago, I agreed to participate in a trial of a Prediction Market in the area of storage.  After a month of watching people trade on opinions, I began to wonder how they would validate the results.  Turns out they validated the results from the first published report of a top market research company.  (more…)

I had a call yesterday with a guy (I’ll call him Julio, because that isn’t his name) that is responsible for storage decisions at a very big company (I’ll call the company Acme, because that isn’t the company’s name).  I can’t name the company or the guy for reasons that are obvious to anyone who works in a large public company.   But I can share the gist of our conversation.  The part that is interesting to startups is the conversation we had around supplier management, environment complexity, and supplier support.

Julio’s at the end of a purchase decision cycle, and he told me which way he was going.  “We’re going with Sun, at least for now,” he said, “because they provide great service, we’ve worked with them for years, they understand our environment, and quite frankly, I don’t want to add another supplier.”  (more…)

As a fellow baby boomer, Denise Shiffman’s recent blog post really hit home.  She said, “Facebook is the new email.”  She wasn’t the first to make the connection.  In fact, the Scobleizer has a whole running debate here from October, 2007.  But because I know Denise, and implicitly trust her, she gets credit for getting my attention. 

As a boomer, I live on email, but as my blog readers know, I’m on Facebook now, too.  In fact, it’s about the only way that I communicate with Steve Zivanic, who created this viral campaign for very-traditional Hitachi Data Systems (HDS).  I just checked one YouTube posting of his video that reports 320,000+ downloads.  Good job Steve.  Steve’s left HDS and found a fitting home at myndnet.  He tells me they understand the value of viral marketing. (more…)

Mike Worhach, President and CEO of Sepaton, walked into the Starbuck’s where I was meeting  Paul Gillin this morning, and said, “Every time I see you, you’re taking notes.” Confirming once again that it’s important to surround yourself with people smarter than yourself, I was having a follow-on to my meeting with Paul last week.  Paul has been amazingly generous with his time, given that he has started writing another book.  I’m eight chapters into his book from last year (2007, for those of you who are keeping track), The New Influencers, and I wanted to pick his brain on how he might be able to help one of our clients.  But I also got an added bonus, which was getting a few quick tips that could make a big difference for anyone.  Here’s one. (more…)

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